Returns & Exchanges
Our Return & Exchange Policy is as follows:
Please arrange returns with firstname.lastname@example.org, reference your invoice NO:
Unwashed, unworn and unused merchandise may be returned within 10 days after purchase for an exchange or credit.
The merchandise may not be damaged, scratched, dirty or even slightly used as it will not be accepted as re-saleable. It must include the original packaging material and tags.
We do not do refunds for products requested in by the customer. We are unable to guarantee when stock will be shipped. We're at the mercy of the supplier here.
Those being out of stock items or stock not in stock. We will only refund shipping charges if we sent the wrong item or the item sent was defective.
You must ensure the item sent back is placed in a secure box.
You will be liable for all shipping cost.
If you are making an exchange or a return after 10 days you will be charged for shipping and a reshelving fee of 5% of the product value.
Credits will only be passed once goods are received and inspected.